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Student Chromebook Issues

Student Chromebook Issues

Students who are experiencing issues with their Chromebook during remote or hybrid learning should initially review the information below for troubleshooting at home. Students should also remember to clear their cache/cookies/browsing history weekly. Instructions for this are also in the below Google Slides presentation. Please click the link below to review all troubleshooting procedures.

Troubleshooting Help

Students who have tried all of the things in the above link should use the link(s) below to make an appointment to bring your Chromebook in for repair. At the appointment, you will drop off your device and be given a new, working device. If your current device is not working due to charging/power issues, please also bring your power cord. For all other issues, the device itself will be all you need to bring.

Below you will find the signup for Delcastle as well as the three other schools. If you are unable to bring your device to Delcastle for repairs, you may choose the school that is physically closest to you. Please note that the sign up closes one day prior to the swap date in order to allow for preparation time. Be prepared to supply the following information:

  • Student Name
  • Student ID
  • Type of Device (Chromebook for all Delcastle students)

If you have any questions, or if the sign up is “closed” please contact

Delcastle Sign Up

Hodgson Sign Up

Howard Sign Up

St. Georges – Students with Chromebook issues should send Mrs. Schumacher a Schoology message, or email if they are unable to do so.